Failing over to SCR target

Any of you who have done this knows it is a touchy game.  Luckily a coworker (Kevin Miller) decided to put all the info in one place, along with some good suggestions to think about whilst performing this procedure.

You can check it out here.

RPC/HTTP -- Outlook Anywhere Login Prompts Fail

The issue came up where users couldn't gain access to their email via RPC over HTTP / Outlook Anywhere.  An authentication prompt comes up, but does not allow the user to authenticate.

When checking their configurations, everything seemed at first to be in order.  Upon checking into it further, I noticed that their mail FQDN is mail.domain.com, but it looks like the common name on the certificate is just domain.com (though mail.domain.com was also on the cert under the subject alternative names).  While the cert was registered as valid, it did not match up for the mutually authenticated session.  The problem?  The red outlined boxes didn't match up. 

After changing the principal name to msstd:domain.com rather than msstd:mail.domain.com such that it matched the certificate name, the authentication began to work once again.

Calendar Items Disappearing From Mailbox - BlackBerry

When calendar items are disappearing from peoples' mailboxes, the first thing I ask nowadays is "Do you own a Blackberry?"  The reason for this is simple.  If the Blackberry handheld runs out of memory, the first things it goes for are your calendar items.

While it is a good idea to upgrade your your phone's memory anyways, you can also help your memory utilization by properly closing windows such that they do not continually occupy space.  It is also a good idea to periodically reboot your phone to clean this up.

I can't tell you how valuable this information is when users come to you wondering what happened to their meetings.  Kudos to my coworkers that attended the RIM/BlackBerry/BES training for the initial identification of this problem!

Reference:

ExpertsExchange Forum

BlackBerry Forum